Communications and Media

Amazon.com was created by Jeff Bezos in the year 1994 and offically it had been launched in 1995. Fundamentally it is an American based e-commerce company or we can also declared it as a market place where initially books are placed but sooner this online book store became so popular in people that they provide numerous other product lines as well like VHS, DVD, music Cds, MP3s, furniture, toys, food items, varieties of computer software and many other product as well. Besides these mentioned products this website also has the feature of international shipping to some of the countries.
According to a research in 2008 it has been found out that this website has 615 million visitors annually which is actually twice the numbers of walmart as its much better to shop online 247365 rather then going such places like walmart, not only this it has also been viewed that this website attracts approximately 50 million U.S. consumers with their services, usability and exciting features.

Currently Amazon has provided new features to excite their customers like Familiar checkout experience, Cart up-sell, reduced bad debt, Shipping rates and Sales tax, Order management, Co-branded payment pages, Purchase protection for customers and many others. Besides these mentioned features Amazon also provide their customers some other attractive services which make this website more usable like they bought more than 50 times more light therapy devices, provide enough shoot-and-share camcorders to supply 50 years worth of nonstop You Tube watching in vacations, recently they offer holiday season packages by providing 8GB iPod Touches to play 442 years of continuous music as well. All these services make this web more attractive, usable and speedy.

However, along with this attractiveness there are a number of annoying points as well like somehow Amazon prime does not cover marketplace items, customers face obscurity to follow product descriptions, items are sometimes delayed in arriving, prices change quickly on certain items and some other exasperating features formulate this web a bit annoying as well.